Shipping & Delivery

Last updated: August 2026

Where we deliver

We deliver to every postcode in Switzerland.

What it costs

Express delivery is a flat CHF 22. Orders of CHF 50 or more are delivered free. The charge is shown at checkout before you pay, and it is charged as a delivery option rather than as a line item, so a discount code only ever reduces the price of the goods.

How long it takes

Allow 5 to 7 days. Screens are prepared to order rather than picked off a shelf, which is what takes the time. We will tell you if anything is going to run longer than that.

Tracking

Every order ships with tracking. You get a link by email as soon as your order leaves us. If it has not arrived, check your spam folder first, then contact us with your order number and we will resend it.

If a parcel is late, lost or damaged

Until the goods reach you, the risk is ours: we carry it until the goods are handed to you, which we commit to here rather than relying on the Art. 185 OR default. If a parcel is lost or arrives damaged, contact us with your order number and we sort it out, either by replacing the order or refunding it. You do not need to chase the carrier yourself.

Getting your address right

Please check the delivery address before you pay. If a parcel comes back to us because the address was wrong or nobody could take delivery, we will resend it, though a second delivery charge may apply.